Privacy Policy

Introduction

 

This Privacy Policy provides information on how SV Sports Therapy and the SV therapists responsible for your treatment may collect personal data from you and how that data is stored and used.

 

We are committed to protecting your personal data in accordance with the General Data Protection Regulations (GDPR).

What is personal data?

 

Personal data is information relating to an identified person such as name, age, address, date of birth, gender and contact details.

Personal data may contain data known as ‘sensitive’ data, eg data relating to their past and present health.

We will only collect required and relevant personal data. Details of your current and past physical and mental well being will be collected as this provides the therapist sufficient information to give you the best possible care.

When is data collected and what is collected?

 

Data will be collected from you when you begin to use our SV Sports Therapy services for:

 

  • Enquiries about your injury or condition

  • Appointment enquiry made via email/ phone/ SMS/ face-to-face

  • A face-to-face appointment at one of our sports injury clinic locations or events

How does SV Sports Therapy contact you?

We contact you via email, telephone call or SMS. This will be with regards to:

 

  • Booking, cancelling or rescheduling  an appointment

  • Follow up after care about your wellbeing

  • Sending you newsletters that you have subscribed to

 

How is your data used?

 

Your data will be used for the following purposes:

 

  • Providing you with healthcare

  • If queries/complaints are made

  • Providing your GP or external Health Professional referral with sufficient information about your healthcare

How is your data shared?

Data will be shared internally with all SV therapists who you are treated by. We only share your personal data to third parties such as your GP/external Health Professional referral once we have asked and successfully obtained your verbal/ written consent to do so.


How long is your data stored?

To comply with medical obligations and The Society of Sports Therapists regulations we have a legal duty to store your personal data for 7 years after your treatment has ended.

Other websites

 

Our website contains links to other websites. This privacy policy only applies to the SV Sports Therapy website so when you link to other websites you should read their own privacy policies.


Changes to our privacy policy

 

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 14 February 2019.


How to contact us

For any further information or enquiries, please contact Sophie Vowden on 07904 116767 or sophie@svsportstherapy.com.

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Please contact us to make an appointment:

 

 

Loughton Clinic: 020 3797 3070

Harlow Clinic: 01279 933 305

Chingford Clinic: 020 3797 3070

 

Email: reception@svsportstherapy.com

 

Postal Address: SV Sports Therapy, Casablanca Gym, Unit 40b Oakwood Hill Industrial Estate, Loughton, Essex, IG10 3TZ

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