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FAQs

1. What makes SV Sports Therapy different?
At SV Sports Therapy, there’s no ‘cookie cutter’ service. We treat every client as a unique individual, listening with intent, showing compassion and tailoring every treatment to your specific needs. Our mission since 2010 has always been simple: Adding Life To Your Years. 

We promise to:

  • Listen

  • Tell you the truth

  • To care

  • Keep you safe

  • Be sincere

  • To empower you

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2. What services do you offer?

  • Sports Therapy: Expert assessment, diagnosis and treatment plans tailored to you

  • Sports Massage: Reduce muscle tightness, improve mobility and support recovery

  • Pregnancy Therapy: To support and your body during your pregnancy journey

  • Headache/Migraine relief: Tailored to your body

  • Scar Therapy & LymphaTouch Treatment: For improved healing physically and mentally

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3. Do I need a doctor’s referral to book an appointment?
No referral is needed. We welcome you to contact us directly, so we can understand your needs and begin a treatment plan that suits you.

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4. What happens at my first appointment?

  • Listen: We listen to your symptoms and find out more about your condition

  • Assess: - We assess your area of pain and discomfort and identify the root cause of your condition

  • Diagnose: We discuss with you our working diagnosis, why you have the condition, the prognosis and how we can support you

  • Treat: Every treatment plan is bespoke to you. This may be a combination of hands-on manual therapy, acupuncture, joint mobilisations, strengthening exercises, stretches, sleep hygiene and referral

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5. Is sports massage suitable for everyone?
No! There are some conditions which would not be suitable for hands-on treatment and that’s where our level of expertise shines through! If you are unsure, get in touch with us today and let’s chat.

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6. How long are treatment sessions?
We recommend a 45 minute appointment to start with. Follow up appointments are either 30, 45 or 60 mins. 

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7. Where is the clinic located and how can I get in touch?
We’re based at Casablanca Gym, Unit 40b, Oakwood Hill Industrial Estate, Loughton, Essex IG10 3TZ. The nearest tube is Debden on the central line, we are a 10 mins walk from there.

Call us on 020 3494 4343, or email reception@svsportstherapy.com or book online. 

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8. Can you help with running injuries or preparing for a marathon?
Absolutely. We provide personalised support for runners of all levels throughout their marathon journey and beyond. This includes:

  • Injury treatment

  • Gait analysis

  • Tailored strengthening plans 

  • Maintenance sports massage

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9. What should I wear to my session?
Loose comfortable clothing. If a lower limb injury or leg massage, bring a pair of shorts. 

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10. How do I reschedule or cancel an appointment?
We understand life happens. Just call 020 3494 4343 or email reception@svsportstherapy.com to reschedule or cancel and we’ll work with you to find a time that fits your schedule.

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11. Do you have a cancellation policy?

We have a strict cancellation policy and if you cancel within the 48 hours before you will be charged.

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