FAQs
1. What makes SV Sports Therapy different?
At SV Sports Therapy, there’s no ‘cookie cutter’ service. We treat every client as a unique individual, listening with intent, showing compassion and tailoring every treatment to your specific needs. Our mission since 2010 has always been simple: Adding Life To Your Years.
We promise to:
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Listen
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Tell you the truth
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To care
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Keep you safe
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Be sincere
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To empower you
2. What services do you offer?
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Sports Therapy: Expert assessment, diagnosis and treatment plans tailored to you
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Sports Massage: Reduce muscle tightness, improve mobility and support recovery
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Pregnancy Therapy: To support and your body during your pregnancy journey
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Headache/Migraine relief: Tailored to your body
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Scar Therapy & LymphaTouch Treatment: For improved healing physically and mentally
3. Do I need a doctor’s referral to book an appointment?
No referral is needed. We welcome you to contact us directly, so we can understand your needs and begin a treatment plan that suits you.
4. What happens at my first appointment?
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Listen: We listen to your symptoms and find out more about your condition
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Assess: - We assess your area of pain and discomfort and identify the root cause of your condition
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Diagnose: We discuss with you our working diagnosis, why you have the condition, the prognosis and how we can support you
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Treat: Every treatment plan is bespoke to you. This may be a combination of hands-on manual therapy, acupuncture, joint mobilisations, strengthening exercises, stretches, sleep hygiene and referral
5. Is sports massage suitable for everyone?
No! There are some conditions which would not be suitable for hands-on treatment and that’s where our level of expertise shines through! If you are unsure, get in touch with us today and let’s chat.
6. How long are treatment sessions?
We recommend a 45 minute appointment to start with. Follow up appointments are either 30, 45 or 60 mins.
7. Where is the clinic located and how can I get in touch?
We’re based at Casablanca Gym, Unit 40b, Oakwood Hill Industrial Estate, Loughton, Essex IG10 3TZ. The nearest tube is Debden on the central line, we are a 10 mins walk from there.
Call us on 020 3494 4343, or email reception@svsportstherapy.com or book online.
8. Can you help with running injuries or preparing for a marathon?
Absolutely. We provide personalised support for runners of all levels throughout their marathon journey and beyond. This includes:
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Injury treatment
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Gait analysis
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Tailored strengthening plans
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Maintenance sports massage
9. What should I wear to my session?
Loose comfortable clothing. If a lower limb injury or leg massage, bring a pair of shorts.
10. How do I reschedule or cancel an appointment?
We understand life happens. Just call 020 3494 4343 or email reception@svsportstherapy.com to reschedule or cancel and we’ll work with you to find a time that fits your schedule.
11. Do you have a cancellation policy?
We have a strict cancellation policy and if you cancel within the 48 hours before you will be charged.
